Payments

Is the US ready for WeChat?

  • WeChat has dominated the social payments ecosystem in China, but the U.S. is still waiting for that phenomenon to hit and when it does, there won't be a WeChat equivalent
  • As with any new technology, U.S. customers lack the incentive to break old habits and adopt new ones; China didn't have that pre-existing bias when WeChat entered the scene
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Is the US ready for WeChat?

 


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Partner, Payments

How Citi is helping insurers compete in an always on digital payments landscape

  • Traditional insurance faces mounting pressures from new technologies and market entrants, making digital adoption an imperative for efficiency and customer-centricity.
  • Kamiel Buow, Global Head of Insurance for Citi Treasury and Trade Solutions, discusses how Treasury functions must evolve beyond settlement roles.
Rabab Ahsan | August 19, 2025
Member Exclusive, Payments

With its deposit token debut, J.P. Morgan is setting the pace for global banks in bringing institutional finance on-chain

  • In June this year, J.P. Morgan launched a USD J.P. Morgan Deposit Token (JPMD) proof-of-concept (PoC) on Base, a public blockchain built by Coinbase.
  • Even if the use cases are still gestating, the move invites a closer look; what problems JPM thinks it’s solving, why now, and how this could reshape the pipes of business-to-business money movement in the long run.
Sara Khairi | August 07, 2025
BNPL, Payments

‘Zero of my profits will come from late fees’: Affirm’s Max Levchin on building trust in lending

  • In a recent fireside chat, Affirm's Max Levchin reflected on the early days of building Affirm, offering insights into the challenges of getting the company off the ground and shaping its installment products.
  • Levchin also spoke about the decisions behind Affirm's product structure and the personal experience of navigating a space that was still largely undefined early on.
10Q Editor | May 29, 2025
Banking, Partner, Payments

With chargeback volume set to hit 324 million in 2028, merchants and issuers need to find a way to protect their bottom line

  • Factors like the increase in digital payments adoption are contributing to a rise in the global volume of chargebacks, and a significant chunk of this volume will reside in North America.
  • Today's story gives an industry-wise breakdown on chargebacks, and a deep dive on what strategies merchants and issuers are currently using to combat chargebacks and where they can improve.
Rabab Ahsan | April 15, 2025
Artificial Intelligence, Payments

A deep dive into how Amex’s new Frontier Research Team is using AI and ML to build better modeling solutions

  • In this deep dive, we explore the role of Amex’s newly formed Frontier Research Team — where it sits within the organization and how it helps surface emerging AI use cases.
  • We also look at the team’s learning culture, and the tools and resources that empower its data scientists to stay sharp, inquisitive, and continuously evolving.
Sara Khairi | April 10, 2025
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